Oru Support Center - Oru Kayak

Orders, Shipping, and Financing

• Track My Order
• Payment Plans - Affirm
• Shipping + Delivery
• How do I change or edit my order?
• What methods of payment do you accept?
• I forgot to enter in my discount code. What should I do?
• I have multiple discount codes. Can I use them all on my order?
• Do you allow for store pick-up at your Emeryville office?
• I need to change the address on my order.
• Are your payment plans U.S. only?
• How do I cancel my order?
• Price Adjustments

Warranty and Returns

• Warranty Policy
• Warranty Registration
• Return Policy - Love Your Boat Guarantee
• What is the warranty on your certified refurbished boats?
• What are certified refurbished boats?
• How long does your warranty last?
• Where can I find my Hull I.D. number?

How Do We Compare to Other Kayaks?

• Oru Kayaks versus other Hardshell Kayaks
• Oru Kayaks versus Inflatables
• Performance, Durability, and Portability

Store Locator + Demo or Rental Options

• Store Locator
• Demo and Rental Options
• Rental Program FAQs.

Community

• Events
• Oru Kayak Owners Facebook Page
• Blog

Repairs, Replacements, and Kayak Care

• Repairs
• Replacement Parts
• How do I clean my kayak?
• Best care practices for your Oru

All Oru Kayak Models - FAQ

• 2018 and 2019 - Beach LT, Bay ST, Coast XT, Haven, Inlet
• 2014 through 2017 - Older Models
• How do I know which boat model I have?
• Common Assembly Questions
• How does the Beach LT compare to the Inlet?
• What's the difference between the Bay, Bay +, and Bay ST?
• How do I install thigh braces on my Coast?
• How do I correctly close the end straps on my boat?

Oru Accessories - FAQ

• Oru Pack
• Paddles - Regular and Carbon
• Spray Skirts - Neoprene and Nylon
• Seat Wedge
• PFDs (Personal Flotation Devices)
• Float bags
• Dry bags
• Luci Lights
• Inlet Pack

All Videos

• Kayak Videos
• Assembly Videos
• Accessory Videos
• Media/Features
• Paddling 101 Videos

Oru Camp

• Oru Camp Assembly Guides

Can't find what you are looking for?

Contact Us

Calm Water Kayaks

Oru Lake
Our lightest, most portable base model

Oru Inlet
The fan favorite! Our perfect starter kayak

Choppy Water Kayaks

Oru Bay
Versatile & Sporty, built for speed and choppy water

Oru Coast
Open ocean & long expeditions

Fishing Kayak

Oru Beach Sport
Best features in one elite kayak + great for fishing!

Oru Inlet Sport
Lighter sport version!

A Kayak For Every Adventure

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Kayak Quiz
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New & Limited Editions

Landscape Edition

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Durable

Oru Kayaks, made from UV-treated, double-layer polypropylene, are puncture-resistant and durable, built to handle obstacles with ease.

Portable & Compact

Our kayaks fold down to suitcase size—no truck or roof rack required.

Ultra-Lightweight

Among the lightest, most portable kayaks available.

3-Year Warranty

Enjoy peace of mind with our industry-leading 3-year warranty.

30-Day Guarantee

Love your kayak or return it hassle-free within 30 days.

10 Years of Innovation

Over a decade of crafting durable, origami-inspired kayaks with OruPlast™ technology for superior portability and performance.